Call Center Position Available
Job descriptionAt SYKES, we help people one caring interaction at a time - that includes you! Join us as a Customer Service & Technical Support Agent representing Intuit at the Wise location! You'll shine in this role if you have a passion for helping small businesses succeed and enjoy connecting with customers.
In this position, you'll assist small business owners by answering a variety of inbound customer inquiries via phone in support of QuickBooks (accounting software).
We'll train you to become an expert in QuickBooks and you'll share your knowledge by teaching customers how to use the program to its fullest potential.
You'll also offer support by troubleshooting technical issues related to QuickBooks in a fun team environment.
Work with us and you'll enjoy:
o Full-time schedules (40 hours/week)o $12.
50/hour with gradual pay increases up to $14.
50/houro 100% paid trainingo Full benefits package including medical, dental, vision and life insuranceo Company-matched 401(k) retirement plano Paid time offo 100% free college tuition program after one year of employment through the University of Arizona's Global Campus onlineRequired qualifications, skills and experienceApply with us, if you possess:
o A high school diploma or GED and are at least 18 years oldo Excellent communication skills, both written & verbalAbout SYKESEvery time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need.
Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with.
With supportive, caring leadership, our reps enjoy ongoing career opportunities.
Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy.
EEO statementEOE/Veteran/DisabledSalary:
$10.
10 - $17.
40.
Estimated Salary: $20 to $28 per hour based on qualifications.
In this position, you'll assist small business owners by answering a variety of inbound customer inquiries via phone in support of QuickBooks (accounting software).
We'll train you to become an expert in QuickBooks and you'll share your knowledge by teaching customers how to use the program to its fullest potential.
You'll also offer support by troubleshooting technical issues related to QuickBooks in a fun team environment.
Work with us and you'll enjoy:
o Full-time schedules (40 hours/week)o $12.
50/hour with gradual pay increases up to $14.
50/houro 100% paid trainingo Full benefits package including medical, dental, vision and life insuranceo Company-matched 401(k) retirement plano Paid time offo 100% free college tuition program after one year of employment through the University of Arizona's Global Campus onlineRequired qualifications, skills and experienceApply with us, if you possess:
o A high school diploma or GED and are at least 18 years oldo Excellent communication skills, both written & verbalAbout SYKESEvery time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need.
Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with.
With supportive, caring leadership, our reps enjoy ongoing career opportunities.
Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy.
EEO statementEOE/Veteran/DisabledSalary:
$10.
10 - $17.
40.
Estimated Salary: $20 to $28 per hour based on qualifications.
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